Privacy Policy

Privacy Policy

Introduction

Welcome to https://claim-filing-assistance.collision-talk.com (referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the gathering, storage, access, and handling of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah, Connecticut, Virginia, South Africa’s respective privacy laws (UCPA, CTDPA, VCDPA, POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, products, or services accessible via links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy covers the following interactions:

  • Using our applications and services as an authorized user
  • Visiting any of our websites linked to this Privacy Statement
  • Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various types of personal information, which can include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit card details, billing addresses, and payment history.
  • Financial Information: Banking information for transactions, investment portfolios (if provided), and financial records.
  • Purchase Information: Items purchased from our platform, purchase frequency, and transaction amounts.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers.
  • Location Data: Geographic location data collected through GPS or similar technologies.
  • Feedback: Comments, reviews, and responses provided by users regarding our services.
  • Social Media Information: User profiles, posts, and interactions from social media platforms when you choose to log in using your social media accounts.
  • Product Information: Details about products viewed, purchased, or interacted with on our platform.

We gather this data through direct user input, automatic tracking technologies, and information provided by third parties.

Cookies

We use cookies to enhance user experience and for analytics purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: These ensure core functionalities of our platform, such as enabling secure log-ins.
  • Preference: Remembering user preferences, language settings, and ad choices.
  • Analytics: Tracking website usage to improve performance and deliver personalized content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once these purposes have been met, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust organizational and technical safeguards to secure your personal data. These include:

  • Encryption of data during transmission and at rest
  • Secure third-party processing partners who adhere to strict data protection standards
  • Regular security assessments and updates to prevent unauthorized access or data breaches

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Rights (depending on your location)

In accordance with applicable laws in various jurisdictions, users may have certain rights regarding their personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit the use or processing of your data.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  • Data Portability/Withdrawal of Consent: Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact our Data Protection Officer or Privacy Team using the details provided below. We will respond to your request as soon as possible and within the timeframe prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions related to privacy, data protection, or to exercise your rights, please contact us:

We value your trust in our company and are committed to protecting your privacy throughout your interaction with us.